Emergency Access

Your passwords are safe.
Even if you're not.

Pick the people who'd look after things for you. If something happens, they can ask for your vault, and you get time to say no. If you don't, it opens for them.

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Part of Premium. Your trusted contacts use ZZPass free.

watch one play out below

Try it

Play out a request. Both sides.

You're Alex, and Jamie is your trusted contact. These are the real ZZPass screens on both phones. Have Jamie ask, then decide: say no, or let the clock run out.

Emergency Contacts in ZZPass: Jamie Morgan is an active trusted contact.

Opens in 11 days

Jamie's Emergency Contacts: Alex Morgan, access locked, with a Request Access button.

Who would you pick?

The people who'd sort things out.

Add as many as you like. Each one uses their own ZZPass, so nobody ever needs your password.

Your partner

"Already runs half the house. Might as well have the other half."

A sister or brother

"Calm in a crisis. Always has been."

Your oldest friend

"Lives ten minutes away and has a key anyway."

Your executor

"Has the will. Now has the way in."

Not only for emergencies

Help your parents keep on top of it.

Passwords pile up, and parents often want a hand. With Emergency Access they can let you in now, not someday.

They set the wait to Immediate and leave "Contacts can edit items" on.
You ask for access once. It opens straight away.
You help from your own phone. Update a changed password, add a new account, fix a typo. Your changes land in their vault and work with autofill on their devices.

They can take access back at any time. Changes aren't announced one by one, so agree how you'll work together.

Just a few shared logins, like streaming or the energy account? A shared group keeps it to only what they choose.

Emergency Access settings in ZZPass: Wait Time set to Immediate and Contacts can edit items switched on.

Away from the app?

Say no from your inbox.

Add an email address and every request lands there too, with a link to deny or delay it. Lost your phone? You can still stop it.

And if you really can't answer, the vault still opens for them when the wait ends, even if your own phone is lost or switched off.

Your rules, kept by encryption

You set the rules. Nobody can bend them.

You pick the wait

Immediate, a few hours, or up to 30 days. 14 days is recommended.

View only, or edit too

They always see the whole vault. One switch decides whether they can change it.

Take it back any time

Revoke a contact before or after access opens, and nothing new reaches them.

We can't open it

We only hold a key already sealed to your contact. Never your passwords, never your notes.

The clock can't be rushed

The wait is checked on your devices, theirs and our escrow. Changing a phone's clock won't move it.

Your password stays yours

Contacts get in through their own ZZPass account. Nobody learns your primary password.

Compared with the usual ways

Hand over access, not the secret.

	Emergency Access	A written list	Sharing your password
Readable by whoever finds it	No, encrypted	Yes	Yes, from day one
Time to say no	The wait you choose	None	None
Stays up to date	Always your live vault	Until you change a password	Yes
Take it back later	Any device, any time	Find and destroy it	Change everything

A printed Emergency Kit still matters: it's for when you are locked out. Emergency Access is for when someone else needs in.

Part of Premium. Covers the whole family.

One subscription adds Emergency Access for up to six people through Apple Family Sharing. Your trusted contacts only need ZZPass, free.

Free

$0 no time limit

Unlimited passwords, notes and devices
AutoFill, passkeys and 2FA codes
Start a shared group (up to 5 people and 10 items), or join any you're invited to
TimeCapsule
A printed kit to get back into your vault

Get ZZPass

Premium

$29.99 a year for up to six

or $2.99 a month

Everything in Free
Emergency Access
Unlimited shared groups and attachments
The full Emergency Kit, every password on paper
Shared with your family through Family Sharing

Get ZZPass

Something smaller? TimeCapsule seals a message, not your vault, and it's free.

If something happens

Questions people ask

What happens to my online accounts when I die?

Without a plan, they usually become unreachable. Providers each have their own process, most require death certificates and legal paperwork, and many accounts simply stay locked forever. Emergency Access sidesteps that by letting someone you named request your vault directly, so your family works from your actual logins instead of a court process.

How is this different from writing my passwords down for my family?

A written list is readable the moment someone finds it, and out of date the moment you change a password. Emergency Access hands over nothing today: your contact holds no key until they request access and the waiting period passes without you declining. And what they eventually reach is your vault as it is then.

Can I name a password executor for my estate?

Yes, that's the intended use. Add your executor, attorney or next of kin as a trusted contact. One waiting period applies to all your contacts, so pick one long enough that you'd notice and decline a premature request.

What if a trusted contact asks for access while I'm perfectly fine?

You're notified as soon as the request is made, in the app and by email if you've added an address, and declining takes one tap. Nothing opens until the full waiting period passes without a response from you, and you can remove a contact at any time.

Can I use Emergency Access to help a parent with their passwords?

Yes. They set the wait to Immediate and leave "Contacts can edit items" on, and you can help from your own phone. How it works

If everything is encrypted on my device, how can access happen without me?

Your passwords never leave your devices. We hold only a key that's already locked to your trusted contact, plus the wait you set. We can't open it or release it early, and only your contact can use it once the wait passes without a no from you.

Do I still need this in my will?

Mention it. Emergency Access is the mechanism, but your executor needs to know it exists, so note in your estate documents that your passwords live in ZZPass and who you named. We're not lawyers, so check how digital assets are handled where you live.