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Support

Guides for ZZPass on iPhone, iPad, and Mac. If you can't find an answer here, email support@zzpass.com or use Settings → Help & Feedback in the app.

GETTING STARTED

ZZPass for iPhone and iPad

Set up your account, AutoFill, and iCloud sync on iOS and iPadOS.

ZZPass for Mac

Set up the Mac app, the Safari extension, and AutoFill on macOS.

How AutoFill works

Turn it on, use it in Safari and apps, and fix it when it misbehaves.

The password generator

Create strong, unique passwords, and choose settings that sites accept.
SECURITY

End-to-end encryption

What zero-knowledge means in practice, and what ZZPass can never see.

Protection from phishing

How domain matching stops AutoFill handing credentials to a fake site.

Two-factor codes (TOTP)

Add verification codes beside the passwords they belong to.
BACKUP AND RECOVERY

Account recovery

Biometric recovery, your Secret Key, and how to get back in.

The Emergency Kit

A printed copy of what matters, for the day a screen is not an option.

Printing and exporting

Print a paper backup, or export your vault in a standard format.
MOVING YOUR DATA

Import formats

Move in from 1Password, LastPass, Bitwarden, Chrome, Safari, and more.